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Content Coordinator

About the Role

Our Client Services team is the foundation of customer satisfaction. Broadly speaking, your mission is to build each client’s profile to reflect their brand, products and services on the ArchiPro platform. On a day-to-day basis, this means you will liaise with clients to request, compile, manage and upload content to the front end of the ArchiPro platform. We foster an entrepreneurial yet supportive team environment, with opportunities to learn and grow in your role. 

Role and Responsibilities:

  • Create an informative, attractive and inspiring profile for each new ArchiPro client, with the goal to engage and guide the user toward contacting the client.
  • Explore the client’s website to find further information that would be useful to add to their profile or product pages.
  • Edit and write (when required) text descriptions for profile, product or project pages.
  • Management of content and imagery working to ArchiPro’s branding guidelines, including adjusting individual images, image layout and arrangement, and general quality control.
  • Providing login details and guidance for clients to be able to self-manage their profile once it is live.
  • CRM system management. 
  • Ad hoc projects as and when required, and assistance to team members.

 Skills and Attributes:

  • Excellent multi-tasking and coordination skills, effective communication, and teamwork.
  • Must be detail orientated, well organised and possess the ability to prioritise multiple tasks under pressure.
  • A positive attitude and professional demeanour are essential, along with the flexibility to work in a rapidly changing team environment.
  • Strong oral and written communication skills.
  • Experience with Photoshop is essential.
  • Architecture, building and interior industry experience preferred but not essential.
  • Experience working in a digital environment preferred but not essential.


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