Couldn't be happier with the customer service. No questions asked they replaced a toilet seat that was two months out of the warranty period after I explained it wasn't installed near the purchase date. This is after I got the runaround from the retailer.

We really could not be happier or more impressed with our Fienza products or Mark who gave us a tour of the showroom and shared so much valuable product info and general bathroom reno information. We ordered the Fienza products through Beaumont Tiles but Mark also jumped in to help us facilitate a return when we ordered the wrong vanity. Highly recommend for anyone renovating a bathroom to check out the impressive Fienza range.

Visited Fienza showroom at Brendale today to research fittings for our en-suite renovation. The staff could not have been more helpful, in particular Lynn who showed us around and answered all our questions. Nothing was too much trouble for her, she gave us her undivided attention and happily moved around components of the vanity so that we could see exactly how it would look. We feel very confident in the quality of this product, and in the service provided.

Beautiful taps and shower head that are a pleasure to use. After using a ceramic spindle on these new taps, I never want to go back to the old traditional washer taps. Customer support is fantastic too - very responsive and helpful with a DIY install.