July 2000 saw the birth of a relatively small, but progressive design company named Impact Design Consultants. The inspiration in the mind of the creator was to fill a niche in the market that was, and largely still is, being ignored by other design/drafting organisations …”listening to a client, exploring their design ideas and creating a design that fulfills their needs. At the same time as staying true to the original brief we concluded we also need to commit to delivering relevant, smart designs which were in line with the client budget limitations.

Darren Whelan, a registered Building Designer, and owner/director of Impact Design Consultants, is well and truly qualified to lead his organisation with over 25 years working within the residential design industry.

Before starting Impact Design Consultants, Darren had stints as an employee at a couple of well known giant’s of the housing/design industry. Although extremely grateful for the experience and learning, it was soon evident to Darren that “bigger definitely isn’t always better”, and it was from here he decided to create a better model by incorporating the systems used by the giants but with a flexible, common sense approach. In other words \"give the clients what they dream of, and do it consistently every time.\"

We look to create a design service that involves your participation from start to completion, we rely on honest feedback and open communication to ensure your design process delivers the outcome you desire.

The team that supports Darren is enthusiastic and willing to learn new and creative approaches to design, along with the commitment to provide an exceptional customer service to the clients of Impact Design Consultants.

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It’s been a few years in the making and many changes to the plans along the way, but Impact Design stuck by us and continued to tweak our plans as our local council drew out the process far longer than any of us had anticipated. Darren did an exceptional job of planning and drawing our dreams out on paper, and Katrina took all the worry and hassle of dealing with third parties out of our hands. They are a dream team, and even put us in touch with our most incredible builder after our initial builder fell through. Fast forward 6 months and we’re now only a few months off completing our beautiful new home that is looking even better than we had expected it to, we truly could not be happier. Impact Design offered us a professional, thorough, personable and incredibly communicative and enjoyable service from start to end, even still regularly checking in on how the build is going, despite them completing their time with us well before the build started. We’ll be highly recommending them to all of our friends and family that are considering a build of their own!

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Impact Design Consultants are a team of friendly and experienced professionals. They are very approachable and always reply to questions. Darren's experience in design is invaluable when one is trying to decide the seemingly endless list of design options. This usually begins with a conversation about how you live, everyone lives differently with different priorities. Darren incorporated the elements that we preferred and provided valuable and practical advice that resulted in a home that we love living in. Building a new house is a complicated and costly undertaking. Working with IDC provided us with a level of comfort that the process would be smooth and informed. Katrina is an administrative dream! paperwork (and there's lots of it!) is completed and submitted efficiently and all questions are answered cheerfully.

We are happy past clients of IDC and we are confident that they would help you achieve the result you are looking for.

","R & K Nakleh",19653,"

We wanted to extend our house to optimise our spaces for family living and entertaining. After recommendation from another satisfied client, we approached Darren from Impact Design with our long wish list. He managed to incorporate all our items into a cohesive design with ease and we were impressed with his problem solving skills. From here we were led brilliantly through the sometimes challenging process of achieving planning permission from Council. Katrina from I.D. was especially efficient, helpful and patient in her guidance through a few obstacles.

We took up the option of interior design services and this added an extra layer of quality and finesse to our finished product.

Navigation through the tendering process was another valuable option we were glad to have chosen. Our now completed project brings much enjoyment and satisfaction, thanks in no small part to the exemplary work of the Impact Design team. They listened to our needs and wants, and delivered on their promises.

","Gillian & Graham Dangerfield",19652,"

This was our second experience in engaging Impact Design. Our first was a major renovation to a family home in a heritage overlay. Due to the success of that collaboration we did not hesitate to work with Darren and the team again to build our brand new family home. They are brilliant. Darren helped us create a new unique and modern home within a traditional footprint. A gorgeous light-filled home with functional and interesting spaces. Nothing was ever too difficult a challenge and his flexibility to push ideas and help us understand the regulations in response to that was so appreciated and added to us enjoying the whole design process. Darren and Katrina’s guidance in navigating the planning process was invaluable and professional. Building a family home is an emotional process and we would not hesitate is recommending Impact Design as a trusted and professional team.

","Melissa & Rohan McDonnell",19651,"

We have been really pleased in our decision to choose Impact Designs to help design our family home. Darren has been very responsive to ensuring that we design a home that matches our requirements, whilst helping us every step of the way as this was our first time building a home. Likewise, Katrina has been a rock of organisation keep us on track to get the outcome we want in the desired timeframe. Impact design are well connected in the industry, experienced at what processes are involved in building a home, and for those looking to build their forever home we thoroughly recommend Impact Design Consultants.

","Ed Williams",4,19650,"

We used Impact Design to draw the plans for our huge reno. Darren was amazing - he listened to everything we said and went above and beyond what we expected.
We’d had a horrible experience with a dodgy draftsman from Blackburn North earlier in the year, so were extra cautious. However, Darren blew us away with his honesty, integrity, professionalism, and timeliness.
We’d definitely recommend Impact Design for your next project. You won’t regret it!

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