Spin Design

Nicole - Lead Designer

I truly believe that design can improve quality of life. I am a dreamer, a romantic, but I do not think that I have an idealized view of reality. The arts, architecture and design all play on human emotions. If one does not feel at ease in a space it will never be one’s home. If one is not comfortable in a store they will not purchase. My dream is to create bespoke functional spaces and furniture pieces, specific to each person’s or each store’s needs.

I am very lucky. I have wonderful parents who have always supported me in chasing my dreams. And I am sure that – when I told them that my dream was in New Zealand – they were not jumping for joy. You see, I was born and raised in Germany and being a parent myself now, I can see how hard it would have been to see me live on the other side of the world.

I studied design first at Unitec and then AUT. At my second workplace I met my husband. We now have two beautiful boys with smiles that can light up a room and tempers that can drive you up the wall. I do consider myself very lucky, because not only do I have a caring family, but I also get to do what I really love – design.

Paul - Lead Designer

I studied design with this grand notion that in design I had the ability to change the world. As the grey hairs started coming in, my youthful desire to make all things beautiful became a little less grandiose.

I started my career working with some of the world’s leading retail brands; later in my career with some of New Zealand’s most wonderful families. The budgets are different. The scale is different. The challenges are different.

But, Design is Design, and good design does change the world. 25 years later my passion for design is as strong as it ever was, but I’m now quite happy changing the world one small space at a time.

Discuss

• Walk-through the site and take photos
• Discuss your wish list, your motivations, and your priorities
• Discuss processes, procedures, and timing
• Discuss your budget and your expectations of us for your investment
• Provide you with a reverse brief. This will be the start of the ‘Scope of works’ a working and evolving document as we progress through the stages

To give you what you want, we need to get to know you. The rapport we have together, will become an integral part of developing a successful design. The more we get to know you, the better the design and the design experience.

We will come to see you, to see, how you live… how you work… how you play. To see what works for you, and what does not. Then we discuss everything…everything you do, everything you need and want, everything you aspire to.

 Design

• Order the Property File and Certificate of Title (if required)
• Investigate site restrictions and limitations
• Measure and draw the existing space
• Explore different design options and present these to you for review and comment
• Discuss the different design possibilities and explore the potential benefits and costs of each option
• Develop a preferred design to an agreed and realistic budget range
• Provide a budget guide
• Develop the ‘Scope of Works’

And then the fun starts… Design is an always evolving process. If you can dream it, it can and probably will be done eventually. There’s no right or wrong, there are just possibilities. So, bring all your ideas to the table, and we will explore them with you, enthusiastically, creatively, and curiously.

We will guide you toward a space that’s both functional and beautiful; but ultimately it’s your input into the project that will be the unique and defining element that makes the space successful.

We’re mindful of physical and financial constraints, so as the design is developing, we discuss the cost implications of each decision you make. We focus on the emotional value of a space, believing that the implementation of great design through form, space, light and texture will enhance your quality of life, but also add value to your investment.

We believe concept design is most critical, as it combines brainstorming, a detailed review of the possible proposals and their feasibility as well as technical and cost evaluation to ensure that the design meets our clients’ needs and aspirations. The conceptual design phase provides ideas that define both the aesthetics and functionality of the proposals.

Document

• Drawings and documentation for construction and manufacture
• Specifications and code of conduct for contractors; trade by trade
• Drawings and documentation for any statutory local body authority approvals
• Scope of Works
• Programme

We enter strategic collaborations with our network of experts to develop a comprehensive and precise design and documentation package. This serves as both the rules and method of construction, but also as a guideline as to how contractors must work and conduct themselves in the process.

If everyone understands what is expected of them and works together toward a clear and common goal then great spaces are delivered on time and on budget.

Deliver

• Full procurement or advice to help you self-manage
• Price request and price comparison
• Assistance with contractor appointments on the client’s behalf

We tailor our services, on a job by job basis, to best meet your needs and the complexity of your project. While we generally advise clients to engage professional project managers, some projects can be managed by you, in which case we provide guidance, tools and templates to help you self-manage the project.

As part of our procurement service we will research and present information on various products, services and materials. Our aim is to provide options for your selection that are the optimum combination of quality, price, and availability. We provide quotations and manage the complete supply and delivery process.

Our document package ensures that everyone involved in the process has a clear understanding of what is expected of them and what needs to be delivered. We can assist with pricing and price comparisons. We can assist with contractor engagements. We can visit the site during construction to ensure works are proceeding in accordance with the design and contract documents.

We set extremely high standards for ourselves and expect all other parties involved in the process to meet or exceed our delivery expectations.

We come to you, to see how your business works and how your customers shop. Then we break things down into small and achievable goals and put systems in place to tick them off one by one. We work side by side with you to achieve all that you can from your business right now. Then we look at ways for your business to grow and adapt for continued success.

We follow the same process and apply the same attention to detail to 50m2 shops as we do to 500m2 shops. There is nothing too small and nothing too big. Variety keeps things interesting and leads to innovation.

At Spin design comes first. We won’t offer anything that we cannot do to the best of our ability, but whether you want a shopfitter, a business adviser, a graphic designer or a window dresser, we have aligned ourselves with consultants and tradespeople, who will meet your needs. We can give you simply the best design, or look after the entire project from start to finish. We tailor our service to your needs, so you can be involved as much or as little as you want.

It’s a new Spin on service. A new Spin on design

Our Aim

• Create greater brand awareness and promote brand loyalty
• Increase the perceived value of the products you sell
• Increase the dollar spend per customer
• Create better and more memorable shopping experiences
• Identify and secure high-performance brands and products
• Put systems in place to maintain, protect and grow your business

Whether it’s a new business or an existing store, before the new environment is designed you must be very clear about what needs to be addressed.

A new look can add great value to a business, but unless the operation adapts with the design, it won’t take long for your customers to realize that it’s the same old product in a fancy new box.

Management, product placement, merchandising, and customer service are all as important as the product you sell and the environment in which you sell it. Just as the selling environment changes, the social environment changes, and customer expectation changes, so should your business.

At Spin we take a holistic approach to the design of your store, by helping you identify the core values of your offering and the potential for improvement.

Our business is to not only to design an environment that holds on to existing customers but one that attracts new customers and helps you create greater brand loyalty. We create an environment that is flexible enough to change as you need to. We help protect your investment and future-proof your business.

Our Clients

Great design only comes from the mutual respect between a designer and their client.

From acknowledging the strengths both parties bring to the table and overcoming all weaknesses, by identifying what is needed to achieve success, and by working together to reach a clear and common goal.

Spin know retail. You know the specifics of your business. You know what works for you. We know what has worked and failed for others.

Your trust in our knowledge, our innovation, and our creativity will be rewarded with an environment that sells, that excites, and that works. Risk goes hand in hand with success, but our experience will help you minimize that risk and maximize your opportunities.

Designers are part artist, part business person, but without clients who value what we offer, we have nothing but knowledge and ideas.

Come to us with your business plan; your hopes and dreams, and together we will transform your hard work, your aspirations, your investment into something real and rewarding.

The success of your business is the success of ours.

We can both build a reputation on that.