I was delighted with the advice that I was given me during the order process. I was provided comprehensive answers to my initial questions and then kept up to date with my order status at every step along the way. The answers provided at the outset helped put me at ease, which was particularly important as I couldn’t visit a showroom in person and was a bit nervous about buying a frame and mattress sight unseen. I’m particularly grateful for the assistance throughout the whole process. Thank you. On a separate note, I also want to pass on my thanks to the delivery driver - who was helpful, friendly and extremely easy to deal with. And now that I’ve assembled the frame and slept on the bed for a few nights now I can safely say that I’m extremely happy with both the frame and the mattress and I look forward to using them for many years to come. My thanks to all involved in the manufacturing process.

Customer service has been really great. Responses were fast and polite, and the mattress arrived within a week of ordering it. My daughter had her first sleep on her new bed last night and she stayed there all night, which is very unusual for her. We’re very happy! 

After 20 years I am finally replacing my Natural Bedding Company queen-size mattress! Through all those years I have loved the firm comforting support of the latex. The not inconsiderable weight of the mattress means it holds sheets really well and it gives you a really nice "grounded" feeling in bed. It warms up quickly to the touch on winters nights and there's no sweaty clamminess in steamy summers. It is robust enough to have survived at least 6 house moves with no damage. My only complaint is that I can't afford to replace it with a new one!